Tax Relief Firm No Complaints 2020, Tax Law Offices (Naperville IL)
Tax Law Offices once again reached its annual milestone in 2020 – the BBB Complaint Free Award. This honor is awarded to those companies that show the highest level of customer care in avoiding complaints through the Better Business Bureau (BBB).
During 2020, the tax resolution and tax defense world changed. So many people lost their income. Most of the tax agencies, including the IRS, moved their agents to working remotely, which completely disrupted tax relief. Additionally, this country’s tax collection requirements became more urgent to taxpayers. Government collection officers were also much more aggressive.
Customers seeking tax relief from unpaid taxes, IRS liens, and levies had an even greater need for complete resolution, at a fair fee.
BBB handles complaints and issues related to the services of its business members. The Bureau accepts complaints related to such critical issues as billing disputes and customer service issues problems, even for attorneys.
Shavonne Taylor, Manager of Customer Care at Tax Law Offices, gave her view of customer service in tax relief:
“We are that Tax Resolution law firm people turn to after other firms have failed. Our clients trust us, even when they are most vulnerable. It’s our duty to earn their trust, and to deliver what we promise. We don’t want complaints. We want great customer experiences. In the end, want happy customers.”
Tax Law Offices is so proud to have delivered its legal and tax services to the public for another year. And for another year, we had zero complaints filed with the Better Business Bureau.
Connect with us to learn more information and to speak with a representative today.